Privacy & Data Protection Policy – VALE

We have implemented appropriate technology, security policies, rules, and other necessary measures to safeguard the personal data under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also safeguard your information by requiring that all our employees and any other individuals involved in processing your data strictly respect your confidentiality.

The privacy of your personal information is important to VALE. We understand that clothing preferences are personal, and we want you to feel completely comfortable while visiting our website and using our products and services.

If this Privacy Policy changes in any significant way, we will make reasonable efforts to notify users through updates published on our website.

Credit Card, Bank & Customer-Related Information

VALE does not collect, store, or request any credit card details, bank account information, or other sensitive payment-related data from its customers.

VALE may collect information related to customer service interactions. This may include emails, online chats, phone calls, or messages sent to our sales or support channels. This information is used strictly to:

• Provide high-quality customer support
• Respond to inquiries, complaints, or disputes
• Improve our services and customer experience
• Detect and prevent fraud or misuse
• Ensure compliance with legal and contractual obligations

Customer service information is retained only for as long as reasonably required for business or legal purposes.

Use of the VALE Website

All content on this website—including text, images, logos, designs, and trademarks—is the intellectual property of VALE.

• Reproduction of any content, in whole or in part, without prior written permission from VALE is strictly prohibited.
• No content may be copied, distributed, transmitted, or used for commercial purposes or incorporated into any other work, whether physical or electronic.
• No part of the website may be stored, reproduced, or transmitted through any external website or electronic retrieval system without authorization.

VALE reserves the right to modify, suspend, or withdraw the website, its content, or any products or services offered at any time without prior notice.

If you access the VALE website from outside our operating jurisdiction, you are responsible for complying with all applicable local and international laws.

VALE shall not be liable for any claims, damages, or costs—including legal fees—arising from misuse of the website, unauthorized access to your account, or misuse of your computer equipment, except where such misuse directly results from unlawful disclosure of your information by VALE.

Third-Party Information

Our website may contain links to third-party websites. When you click on these links, you are subject to the privacy policies and practices of those third parties. VALE does not control and is not responsible for the content or privacy practices of external websites.

All third-party logos and trademarks displayed are the property of their respective owners.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us using the details below. We will make every reasonable effort to address and resolve your concerns in accordance with this Privacy Policy.

Contact Information:
📧 Email: sales@vale.com.pk
📞 Phone / WhatsApp: +92 322 6014145